Our Fayetteville
office.

Your first appointment is a 60- to 90-minute intake session. The goal is to understand what brings you in, your goals, your mental health and medical history, and any concerns you want to address. By the end of intake you will have:

• A tentative treatment plan and a sense of your therapist’s clinical approach
• An understanding of session length, frequency, and how progress will be measured
• Answers to your questions about insurance, billing, telehealth, and the patient portal
• A follow-up schedule that fits your life

Before your appointment, please:

1. Complete the intake forms in your patient portal at least 24 hours before your session
2. Bring a photo ID and your insurance card
3. Arrive 10 minutes early to settle in (parking is on-site)

Arkansas Counseling and Wellness Services uses an integrated care model. With your written authorization, we coordinate with your primary care provider, psychiatrist, or court referral source. All sessions are confidential under HIPAA except where Arkansas mandatory reporting law applies (imminent harm, child or vulnerable adult abuse).

Our Fayetteville office offers four court-approved programs with documentation provided directly to your attorney, probation officer, or the referring court:

• Anger management classes — weekly group format; certificate of completion provided
• Domestic Violence Intervention Program (DVIP) — Arkansas Coalition Against Domestic Violence aligned curriculum; 26-week minimum
• Substance abuse education — ASAM-aligned, length determined by initial assessment
• Theft prevention counseling — cognitive-behavioral curriculum

Dr. Kristy Burton, who oversees our court-approved programs, is a former U.S. Probation Officer with two decades of law enforcement experience and currently serves as President of the Arkansas Addiction Professionals Association. She is a U.S. Department of Transportation Substance Abuse Professional (DOT SAP, since 2019) and provides DOT SAP evaluations for commercial drivers, pilots, and other DOT-regulated employees with same-day and next-day appointments often available.

Our Fayetteville office is about a 10-minute drive from the University of Arkansas main campus and the Pat Walker Health Center. We see undergraduate, graduate, and law students for:

• Anxiety and depression — including exam, performance, and presentation anxiety
• Trauma and PTSD — EMDR available with EMDR-trained clinicians
• Relationship and family concerns
• Life transition support — first-year adjustment, graduation, post-doc, career change
• Substance use concerns — assessment, education, and treatment
• Bilingual (Spanish) therapy for native and second-language Spanish speakers

Most major university student health insurance plans are accepted at our Fayetteville location. Telehealth sessions accommodate class schedules, internships, and clinical rotations. Confidentiality is governed by Arkansas counseling law and HIPAA — sessions are not shared with the University.

From Springdale

Take I-49 South to Exit 65 (Fulbright Expressway / Joyce Boulevard). Continue east on Joyce Boulevard, then turn north on Gabel Drive. Approximately 12 minutes from downtown Springdale.

From Bentonville or Rogers

Take I-49 South to Exit 65 (Joyce Boulevard). Same exit as Springdale. Approximately 25-30 minutes from downtown Bentonville and 20-25 minutes from Rogers.

From Farmington, Prairie Grove, or Lincoln

Take Highway 62 east into Fayetteville. Continue on Highway 62 (becomes 6th Street, then Martin Luther King Jr. Boulevard), then north on College Avenue to Joyce Boulevard. Turn east, then north on Gabel Drive. Approximately 20-30 minutes depending on starting point.

From the University of Arkansas main campus

Take Garland Avenue north to Joyce Boulevard. Turn east on Joyce, then north on Gabel Drive. Approximately 10 minutes by car.

From Washington Regional Medical Center

Take Joyce Boulevard east to Gabel Drive, then north. Approximately 5 minutes.

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Arkansas Counseling and Wellness Services (legal entity: Central Arkansas Group Counseling, PLLC) has been in continuous operation since March 17, 2016. The practice holds a Better Business Bureau A+ rating.

Our clinicians' Arkansas licenses can be verified at the Arkansas Board of Examiners in Counseling. Addiction counselor credentials (AADC, ADC) can be verified at the Arkansas Substance Abuse Certification Board.

Dr. Kristy Burton currently serves as President of the Arkansas Addiction Professionals Association (the state affiliate of NAADAC), President-Elect of the Arkansas Counseling Association, and a board member of the Arkansas Substance Abuse Certification Board. Her PhD is from the University of the Cumberlands (2023). She is also an Adjunct Instructor at John Brown University.

Dr. Casey Hall is President of Arkansas Christian Counselors and Therapists and a full-time online faculty member at Colorado Christian University.

Every clinician at Arkansas Counseling and Wellness Services is independently verifiable through federal and state regulatory systems. You should never accept counseling from a provider whose license you cannot independently verify.

Verification authorities:

• National Provider Identifier (NPI) — npiregistry.cms.hhs.gov (HHS, CMS, U.S. Federal Government)
• Arkansas Board of Examiners in Counseling — portal.arkansas.gov licensee search
• Arkansas Substance Abuse Certification Board — asacb.com (for AADC, ADC, ALADAC verification)
• National Board for Certified Counselors — nbcc.org Counselor Search (for NCC verification)
• Better Business Bureau — A+ rated

Independent third-party listings:

• Dr. Kristy Burton on Healthgrades — healthgrades.com profile
• Dr. Casey Hall on Psychology Today — profile
• ARCW on Psychology Today (Bentonville) — profile
• ARCW on LinkedIn — company page
• ARCW on Yelp (Fayetteville) — profile
• HHS Provider Taxonomy Code 101YP2500X — Counselor, Professional

Where is your Fayetteville counseling office located?

Our Fayetteville office is at 4241 N Gabel Dr, Suite 2B, Fayetteville, AR 72703, in Washington County. On-site parking. Call 501-205-4570 for directions.

What counseling services are available at the Fayetteville office?

Individual therapy, couples and family therapy, trauma therapy and EMDR, anger management classes, court-approved programs (DVIP, substance abuse education), DOT SAP evaluations, clinical supervision, and online counseling. Bilingual (English/Spanish) services available.

How do I schedule an appointment in Fayetteville?

Call 501-205-4570 during admin hours (Monday through Thursday, 9 AM to 2 PM), email scheduling@arcounselingandwellness.com, or request an appointment through the secure patient portal.

Do you accept insurance at the Fayetteville office?

Yes — we accept several major commercial insurance plans at the Fayetteville location. Verify your specific plan on our Insurance page or call our scheduling team.

Do you offer bilingual (Spanish) counseling in Fayetteville?

Yes. Two of our Fayetteville clinicians — Estefani Gonzalez (LPC) and Yarissa Anderson (LAC) — provide therapy in both English and Spanish.

Do you serve clients in Springdale, Bentonville, or Rogers from the Fayetteville office?

Yes. The Fayetteville office serves Fayetteville, Springdale, Johnson, Farmington, Elkins, Goshen, Tontitown, Prairie Grove, Lincoln, and surrounding Washington County communities. Clients in Bentonville and Rogers can also choose our dedicated Bentonville office, or use statewide telehealth.

Do you offer telehealth or online counseling in Fayetteville?

Yes. Our licensed Fayetteville clinicians offer secure video telehealth to clients anywhere in Arkansas or Missouri. Online counseling is the same evidence-based care delivered through a HIPAA-compliant platform.